Terms of Service

Last updated: 29 October 2026

By making a MachiSpot account you agree to these terms. If you do not agree, do not use the app.

MachiSpot is run by Michael, based in Ontario, Canada. Contact: hello@machispot.com.

Who can use it

You must be 18 or older. If you are under the age of majority where you live (19 in some provinces and countries), you need a parent or guardian's permission.

One person, one account. Do not use somebody else's account or let somebody else use yours.

Your content

The places, notes, titles, collections and routes you create are yours. We do not claim ownership of them. We store and display them only to run the app for you and to show them to the people you have chosen to share them with.

You are responsible for what you write and share.

Community rules

MachiSpot is for planning fun with people you like. These rules cover everything you write or share in the app: messages, group names, the names of pins and routes you share, reviews, your name and your username. There is no tolerance for objectionable content or abusive users.

• Be kind. No harassment, threats, bullying, hate speech, or targeting anyone.
• Nothing nasty. No sexual content, nothing involving minors, nothing violent or illegal. No spam, scams, impersonating somebody else, or mass-following to advertise.
• Private stays private. Do not share somebody's home, private location or personal information without their consent.
• Do not break into, scrape, overload or reverse-engineer the service, or use MachiSpot to break any law where you are.

Before your first message or your first review, the app asks you to agree to these rules.

A word filter checks what you write before it is saved. Words that break the rules are not posted, and the app tells you so you can change them. What anyone can see (names, usernames, reviews, and the names of pins and routes in chats) is checked more strictly than words in a private chat. The filter knows English words for now, so it will not catch everything: please report what it misses.

Reporting and blocking

You can report a message, a review or a person from inside the app, or email hello@machispot.com. A person reads every report within 24 hours. Content that breaks these rules is removed, and the account that posted it can be suspended or deleted, without notice.

You can block anybody at any time, which hides you from each other completely. We do not tell somebody they have been blocked or reported.

Third-party services

MachiSpot shows place information from Google Maps Platform and opens directions in Google Maps, Apple Maps or Uber. Those services have their own terms, and we are not responsible for their content or accuracy. Place ratings, photos and names belong to Google and the people who wrote them.

Video links you share belong to the platform they came from. MachiSpot stores the link and the place it found, never the video.

Subscriptions and purchases

MachiSpot is free to use. On iPhone you can also buy extras inside the app. Apple takes the payment: it is charged to your Apple ID when you confirm the purchase, Apple's terms for purchases apply, and we never see your card. The price, and how long a subscription lasts, are shown in your own currency before you buy, and so is what each plan includes. On iPhone, Apple's Licensed Application End User License Agreement also applies to the app, alongside these terms.

• Machi+ and Machi+ Travel are subscriptions, monthly or yearly. They renew automatically at the price shown (unless Apple tells you about a price change first) until you cancel. Apple charges the next period within the 24 hours before the current one ends, so turn off renewal at least 24 hours before the end of the period if you don't want to be charged again.
• Cancel or manage any time in your iPhone's Settings → your name → Subscriptions, or in MachiSpot: Settings → Manage or cancel Machi+. Cancelling stops the next renewal; you keep what you paid for until the end of that period. Moving from Machi+ to Machi+ Travel happens right away, and Apple gives back the unused part.
• The free week. Machi+ Yearly can start with a free week, if Apple says your Apple ID can still get one. We remind you about two days before it ends. If you don't cancel at least 24 hours before the free week ends, it turns into a year at the yearly price shown. Any unused part of a free week ends if you buy another subscription during it.
• The Travel Pass lasts 7 days and does not renew.
• Packs of radar scans (5 or 15) are one-time purchases, used only for the radar, after your daily scans run out. Pack scans never expire while your account exists.
• Refunds go through Apple at reportaproblem.apple.com; we can't refund App Store purchases ourselves. A refunded purchase is taken back from your account (for a pack, the scans you haven't used yet).
• Restore purchases in the Store or in Settings. What you bought follows your MachiSpot account: sign in on a new iPhone and it's still there. Tapping Restore while signed in to a different MachiSpot account with the same Apple ID moves the subscription to that account.
• Deleting your MachiSpot account does not cancel an Apple subscription. Cancel it first. Deleting the account also deletes any pack scans and Travel Pass days you haven't used; they can't be restored, and we can't refund them.

Limits (radar scans, shares and full video reads) keep MachiSpot fair and affordable. To keep costs safe, in a very busy month free accounts can get fewer scans a day, and the radar or video reading can pause for everyone, Machi+ included, until the 1st. The app says so when it happens. Pack scans are never lost because of it.

The app is provided as it is

MachiSpot is offered "as is". Travel times, routes and place information are estimates from third parties and can be wrong. Use your own judgement about where you go and how you get there, and follow the road rules. We are not liable for anything that happens on a trip you plan with the app.

To the extent the law allows, our total liability to you for any claim is limited to what you paid for MachiSpot purchases in the 12 months before the claim. If you haven't bought anything, that is nothing. Nothing in these terms takes away rights you have under consumer law where you live.

Stopping

You can delete your account at any time in Settings → Delete my account (cancel any Apple subscription first: deleting the account doesn't stop Apple's billing, and unused pack scans and Travel Pass days go with the account). We can close an account that breaks these terms. If the service shuts down, we will give notice in the app so you can save what matters to you. Either way, Apple keeps billing a subscription until it is cancelled in your iPhone's Settings, and refunds go through Apple.

Changes

We may update these terms. If a change matters, we will show it in the app before it takes effect. Continuing to use MachiSpot after that means you accept the new terms.

Law

These terms are governed by the laws of Ontario, Canada.

Contact

Michael · hello@machispot.com